Soft Collections

Soft Collection

Our soft debt collection department provides expert assistance in respect of both late-stage (pre-write off) and recoveries (post-write off) debt. 

We have extensive experience in collecting debt related to levies, credit cards, personal loans, retail, telecommunications, student loans and debt review exit collections. 

We ensure that debt is effectively collected and that creditors receive accurate and informative reporting throughout the process. 

SERVICES RELATED TO SOFT DEBT COLLECTION: 

• Consistent communication with debtors across multiple telecommunications platforms. 
• The drafting and delivery of formal Letters of Demand. 
• Completion and execution of Acknowledgment of Debts. 
• Individual and bulk tracing. 
• Data analysis, including but not limited to, debtor profiles, quality of payments and propensity to pay. 
• Customised reporting.